1

A multiple‐item scale for measuring customer loyalty development

Year:
2005
Language:
english
File:
PDF, 496 KB
english, 2005
2

Customer loyalty: an empirical study

Year:
2008
Language:
english
File:
PDF, 78 KB
english, 2008
4

Service Quality vs Price: The Moderating Role of Customer Loyalty

Year:
2005
Language:
english
File:
PDF, 236 KB
english, 2005
5

Scales in services marketing research: a critique and way forward

Year:
2009
Language:
english
File:
PDF, 88 KB
english, 2009